Most Enterprises Don’t Have an Identity Strategy. They Have a Patchwork.
No enterprise set out to build a patchwork. They built responses with the best tools available at the time. The result: 4+ vendors per onboarding flow, 10 point solutions stitched into every KYC journey, 25% of applications abandoned before pricing has a chance to do its job. The visible cost is friction. The hidden cost is blindness. The question worth asking your CIO this week: do you have an identity strategy, or a stack?
You’ve Been Verifying the Same Customer for 10 Years. That’s About to End.
By Shaun Strydom, CEO, Contactable The real shift coming isn’t digital identity wallets — it’s interoperability. The moment one institution’s verification can be trusted by another, without starting again. South African businesses didn’t make a mistake when they built...
Why Digital Identity Is Now a Board-Level Growth Priority
We rarely think of identity as infrastructure. It sits in the compliance budget, gets reviewed at audit time, and seldom makes the growth agenda. But actually, identity underpins every digital interaction, customer relationship, and product decision. In most...
Prediction: Telcos Solved Fintech. Identity Is Next.
Telcos didn’t build fintech because they were told to — they built it because the opportunity was too large to ignore. Digital identity now presents the same opportunity. With tens of millions of active customer relationships and deep regulatory experience, telcos are uniquely positioned to turn RICA from a compliance burden into reusable trust infrastructure.
Telcos Could Become South Africa’s Biggest Change Makers This Year — If That Sounds Like a Fairytale Talk, Think Again.
From ‘Fantasy’ to Reality: The State of RICA Today If South Africa's SIM registration story played out the way we imagine it should, this would be the moment we cut to sunshine, trust, and seamless onboarding. But that's not our reality. RICA — once seen as a global...
The Biggest Shift in SA’s Identity & Payments Ecosystem Happened This Year — Most Businesses Missed It
2025 wasn’t loud — but it was transformative.
South Africa’s identity and payments systems took a major step forward, with SARB, Home Affairs, and MyMzansi laying interconnected digital rails that businesses will need to plug into.
Here’s what you probably missed — and what it means next.
Gartner: Cybersecurity needs Identity and Access Management
According to Gartner, organisations should entrench identity management as part of their cybersecurity foundation. Specifically, security teams can work with identity and access management (IAM) practitioners to invest in IAM programs and create an identity fabric for...
What is the best way to tackle betting and gambling’s identity challenges?
Online betting in South Africa is a thriving business, expected to become a billion-dollar sector within four years. But there are risks, especially as the digital era makes it easy to forge identities. Betting companies must manage fraud risks and honour legislation,...
Learn Why An Integrated Identity Platform Should be on Your Radar
Join the future of Identity TechnologyWith your host Daniel Robus, Guest speaker Will Charnley and Shaun Strydom.
Deepfakes are a problem. Are identity platforms the solution?
Detecting deepfakes or training vigilance has a limited impact on fighting deepfake fraud. But identity platforms can help future-proof us against this threat.In early January, an employee at an undisclosed Asian bank sat on a video conference call with senior...
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